Delivery

What are the delivery times?

This depends on various factors, such as the carrier or shipping method ...

The package has been delivered to the recipient, but some items are missing.

Is there any visible damage to the package that may have caused the item...

The package has been delivered to the recipient with damage.

In this case, we need to request the carrier to initiate an investigatio...

The package has been delivered according to the tracking information, but it has not been received by the recipient.

For shipments via DHL, PostNL, and DPD, we need to request the carrier t...